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Contract renewal

Benakam64
Level 1: Joiner
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My contract has just ended if I want to keep my phone for a few month at will my bill be cheaper automatically or will I still be charged full price? 

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MI5
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@Benakam64 

If on a refresh tariff, as above, your device plan will be fully paid and you will no longer be charged that portion of your bill. However, if on a standard contract, you will still continue to pay the full amount until you upgrade. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie
Level 94: Supreme
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MI5
Level 94: Supreme
  • 147596 Posts
  • 639 Topics
  • 28344 Solutions
Registered:

@Benakam64 

If on a refresh tariff, as above, your device plan will be fully paid and you will no longer be charged that portion of your bill. However, if on a standard contract, you will still continue to pay the full amount until you upgrade. 

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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