Contract ended

[CDelpino]

My 24 months contract ended in April, why is my bill higher if I am no longer paying for the handset?

[Cleoriff · Accepted solution]

@CDelpino 

It shouldn't be.

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide: How does O2 Refresh work?