cancel
Showing results for 
Search instead for 
Did you mean: 

Contract ended, still get charged

Guid
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, my contract ended since 21 November 2021. Yet I still get charged every month even though I opted out for an upgrade. When I cancelled the direct debit,  I received  a message for an unpaid bill. What do I do to resolve that issue?

Message 1 of 2
96 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 86807 Posts
  • 594 Topics
  • 5060 Solutions
Registered:

You need to cancel the contract

Guide: Cancelling Your Contract 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

View solution in original post

Message 2 of 2
88 Views
1 REPLY 1

jonsie
Level 94: Supreme
  • 86807 Posts
  • 594 Topics
  • 5060 Solutions
Registered:

You need to cancel the contract

Guide: Cancelling Your Contract 

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 2
89 Views