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Contract cancellations

Anonymous
Not applicable
I switched to 02 today but feel the contract isn't for me. If I cancel and return the handset will I get my £200 deposit straight back?
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jonsie
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It's usually 7-10 days for refunds once your bill has been produced for any used tariff and the phone has been scanned back into stock.

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jonsie
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It's usually 7-10 days for refunds once your bill has been produced for any used tariff and the phone has been scanned back into stock.

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Cleoriff
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14 days to change your mind and cancel ...more info here @Anonymous If you bought your device online or via phone, there is a pdf returns form contained in this link

http://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy

Veritas Numquam Perit

Girl in a jacket
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MI5
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Which part of the contract isn't for you as it might be easier to just change your tariff?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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