Contract Number swap

[Anonymous]

Hi -

I have two O2 numbers on Different SIMS.

I have a cherished number on contract with 12 months to run. (My main Phone iPhone 5S).

Other number is on PAYGO Monthly SIM. (Wifes iPhone 4S)

I want to transfer my Cherished Contract number out to a new contract with EE for the iPhone 6 - And crucialy - the 4G Coverage in my area.

Then - Transfer wifes PAYGO number into the existing 5S Contract - and let her have the iPhone 5S with the current contract and tariff etc..

Hope this makes sense - if so - is it do-able?

Any ideas

Martin

[MI5 · Accepted solution]

No sorry. Once you move a contract number it ends the account immediately.

[Anonymous]

Hi

Another option : CHANGE OWNERSHIP.


O2 can transfer your number onto a third parties account, but the third party would need to set up a contract in their own name first.



You and the third party would then need to speak with our retention team to arrange the transfer. Once your number has transferred, your account will be disconnected.



If you do this before the end of your contract, you’ll be charged for the remaining months of your contract on your final bill.

Pac help http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

[Anonymous]

Many thanks to all - for a quick and informative response.

Just looking to get 4g and happy to stay with O2 - but their 4G Roll out is a mess with no plans or dates for any region.

Thanks again

[Anonymous]

Hi

Your welcome.

Yes O2 don't supply 4G rollout timescales 😞

[MI5]

Everyone is, quite rightly, asking for 4G rollout updates, but O2 aren't listening for some reason 😞

[jonsie]

You would think it's a state secret...

[Anonymous]

AN extract from O2 "Customer Code of Practice"  :-

"

We’ll never deliberately not mention important information"    -  that appears under the heading "We will always do these things"  and subheading  "When you are with O2 we'll tell you..."

I would have thought the roll out of such an improvement as 4G provision  would qualify and therefore O2 is in breach of its Code of Practice by withholding the information?  But hey, what do I know?

 [Perhaps O2 would hide behind a general response along the lines of "we are doing this over the next decade or two" as being in tune with the Code of Practice".]

Gerry

[anticpated]

Essentially we okayed all of that when we signed our contracts.

[jonsie]

All so unnecessary O2....