Solved: Continuation of account validity - Page 2

Anonymous · ‎26-08-2014

I am a low user and use my PAYG mobile phone (not 'Smartphone' - calls and texts only, no data) only for emergencies and occasional calls/messages.

I understand that if the phone is not used for a specific period of time, the account may be closed and the number lost. Could anyone advise me of how long this period of time is?

Anonymous · ‎27-08-2014

Thank you for the update.

Good outcome ref the credit.

MI5 · ‎27-08-2014

Normal process which is working OK in this instance

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎27-08-2014

Glad it's all sorted for you now. Customer service are normally very good at sorting these things out.:smileyhappy:

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎02-09-2014

@Anonymous Glad they could sort it for you

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