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Contacting customer services

GordonBuchanan
Level 1: Joiner
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I wish to change my tariff and cancel insurance. It appears to be impossible to engage with anyone in Customer Services. I'm in Mauritius and the phone numbers "don't exist".

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madasaf1sh
Level 78: King of Kings
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@GordonBuchanan 

 


That will be down to the Mauritian networks not recognising the UK numbers... 


The best option is to use Skype and call +44 800 902 0217 ( Guide: A Guide to Skype ) or use one of the alternative contact methods Guide: How to find help & contact O2 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 6
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MI5
Level 94: Supreme
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@GordonBuchanan 

You can change your tariff in your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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GordonBuchanan
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Thanks, I'll check out your suggestions.

Message 4 of 6
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GordonBuchanan
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Thanks but I can't! Do you mean a phone app? Seems impossible on a PC.

Message 5 of 6
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MI5
Level 94: Supreme
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Registered:

@GordonBuchanan 

https://www.o2.co.uk/refresh/flexible-tariffs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
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