on 22-05-2018 13:56
My calls are currently being diverted because I need to pay my latest bill, but I now have no way of calling to make that payment. The online chat service also seems to be down and I cannot find a CS email address on the 02 website. Finally, I have no landline to call on either. Any suggestions of how I contact 02??
When I was with EE you could still call their customer service team in this situation, which seemed sensible...
Please help :-)
Solved! Go to Solution.
on 22-05-2018 14:08
All contact details are here @Nomad_Marc
Unfortunately there's no email address for this.
Can you not borrow another phone from someone?
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
22-05-2018 14:09 - edited 22-05-2018 14:23
- @Nomad_Marc You can call customer service from any phone on 0800 032 1402.
- Edit: Alternatively, if you have an O2 store nearby, you can call in and ask them to phone customer service for you.
on 23-05-2018 08:52
Good morning @Nomad_Marc, and welcome to the forum Have you managed to successfully contact Customer Service now, with the advice from other members above?
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