Contact!!!

[Caitlin2]

Hi 

I have been trying to contact 02 for a while now to no avail and now to make matters better you have cut my access off to the app, mere moments after I sent a query about my disappointment. 

I am trying to sort my bill out, but I have no idea how yous expect me to do that when I can’t phone you, I can’t talk to you on my 02 and I can’t navigate your inefficient website! 

Ive had this contract for nearly 3 years and paid 02 around 4 grand for it (probably a tad excessive), so I would really appreciate it if someone contacted immediately to sort this. Instead of cutting off all my means of contact and shagging my credit score, thanks. 

[madasaf1sh · Accepted solution]

@Caitlin2 

No one will call you from the forum. 

You need to call o2 and speak to payment management on 0800 902 0217 and they will help you with your outstanding bill.