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[Anonymous]

I have called numerous times from Friday to Sunday. Have found it impossible to get through..does anyone work at O2 anymore????

[MI5 · Accepted solution]

Yes, we believe so. Early mornings are usually best.
If you are contract call 202, Option 2 then 0

[Anonymous]

Or if it's not account related, anything we  can help with?

[jonsie]

Maybe they are too busy doing other things to answer the phones....

[Anonymous]

Nop.......all busy (very busy) taking calls!

[Anonymous]

Thanks for your offer of help. I wanted a new phone, but I have just got one from another provider where the phones get answered!

[Cleoriff]

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@Anonymous wrote:

Thanks for your offer of help. I wanted a new phone, but I have just got one from another provider where the phones get answered!

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That's a shame for O2 @Anonymous ...Sad you couldn't get through. However as you say... you now have given your business to another provider who did answer the phone.....so I am glad you are sorted...

[jonsie]

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@Cleoriff wrote:

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@Anonymous wrote:

Thanks for your offer of help. I wanted a new phone, but I have just got one from another provider where the phones get answered!

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That's a shame for O2 @Anonymous ...Sad you couldn't get through. However as you say... you now have given your business to another provider who did answer the phone.....so I am glad you are sorted...

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Just make sure the new provider (if you aren't staying with o2) gives you adequate coverage at home and work.

[Anonymous]

Ive been trying to get in touch by chat and phone for 2 days, it is terrible service

[Anonymous]

We're really busy right now. Thanks for waiting.