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Anonymous
Not applicable

I'm overseas and have been trying to contact you for days but there is a 30min wait time. My mobile data is not working due to my new phone I ordered and have not yet collected. I wont be able to collect for at least 2 weeks more. Please can you reactivate my phone as I am paying for a 4g service I cannot use

 

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MI5
Level 94: Supreme
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Registered:
Unfortunately we are just customers here so unable to help.
Please persist with CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

and of course the live chat option is greyed out too. Great. Maybe in need of more staff?

 

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Unfortunately we are just customers here so unable to help.
Please persist with CS http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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Registered:

@Anonymous8-8.30am (UK time) is your best chance of getting through to CS quickly...

Veritas Numquam Perit

Girl in a jacket
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