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Contact to Cancel

TheCraig
Level 1: Joiner
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Hello,

 

I'm trying to contact O2 to tell them i want to leave at the end of my contract. I keep getting disconnected before i can tell anyone. How do i give notice at the moment?

 

Thanks

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jonsie
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Guide: Cancelling Your Contract 

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

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Chattymuch
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0345 809 0202 option 5 or 202 say cancel or upgrade
I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica"
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Bambino
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TheCraig
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Thanks for your replies, and I do understand everyones comments. I have tried to call several times as advised but keep being cut off due to no advisors. Does anyone know of any other way I can register my intent to cancel?

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Cleoriff
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You can cancel  by text Guide: Cancelling Your Contract 

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Just get your PAC and give it to a new provider. When used it automatically closes your O2 account and a final bill is produced

Guide: How to get your PAC [June 2021 Update] 

Guide: Cancelling Your Contract 

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TheCraig
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Great. Thanks everyone.
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jonsie
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