Contact O2 regarding bill payment

[PeterBradby]

I am trying to contact O2 about payment of my bill as I had been unaware that the Direct Debit had not been taken this month due to another paymnet that came out of my account unexpectedly, however I am not always the best at checking messages and emails, so I am unable to make outbound calls now and i have attempted emailing and searching for online chat but these seem to be closed at the moment?

What alternative ways are there to contact to confirm taht I will be making a payment by monday?

thanks in advance - Pete

[MI5 · Accepted solution]

@PeterBradby 

Call payment management Guide: Coronavirus Community Help and Support 

[pgn]

Skype works, if you have access to a laptop or pc, @PeterBradby - numbers all in here: Guide: Coronavirus Community Help and Support

Good luck!

And tagging in Community team, another DD issue, it seems: @LukasB, @Martin-O2 @Marjo. 

[PeterBradby]

Thanks both - I wil chekc out the link and hopefully I can contact via skype. Appreciate teh quick responses

[PeterBradby]

Thnaks both - teh skype number worked and I have been able to speak to someone now. Very much appreciated

[pgn]

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@PeterBradby wrote:

Thnaks both - teh skype number worked and I have been able to speak to someone now. Very much appreciated

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Glad you got through, @PeterBradby.

And @Mike_T has marked your query as "Answered", great to get the kudos 😁