Consolidated Bill for Airtime and Device Plan

[Billing]

Hello,

I need a consolidated Bill for my O2 Iphone contract. Currently I can see 1 bill for airtime and another a credit agreement. I need a consolidated Bill with both the charges (Device plan and airtime). Please help.

Thanks,

Jayant

[MI5]

You could try calling customer services on 202 nut I don't believe it's possible to do @Billing

[jonsie]

Most queries we have are about people wanting seperate bills for each. Or am I dreaming this because my head don't work as it once did?

[Cleoriff]

Why would that be possible?. One is a credit agreement for the device,which when paid off is finished.  The other is airtime which keeps rolling on until you give notice..

I can't see O2 going to the trouble to alter the system.

[jonsie]

Right, forget I even sais that

[pgn · Accepted solution]

@Billing The front page of your bill section of MyO2, where you go to view your past bills, shows Airtime cost and vat, and also a single line at the very bottom telling you there is an associated device plan amount... Is this not adequate? 

[Marjo]

Hi @Billing, how are you doing? Good information above from our members although sorry that you didn't get the answer you wanted though. It would be interesting to know why you're looking for a consolidated bill for airtime and device plan? Happy to forward your feedback over if you'd like to elaborate in any way.