on 10-12-2012 10:42
on 10-12-2012 10:42
i have had my galaxy ace for not even a month, and i had such a hard time getting it, nowit turns off, is slow, wont send messages ect, my bill has been paid, and im getting sick of it... i have been an o2 customer for over five years and im now contemplating leaving, im not happy, none of thegurus are giving me a clear answer and as a parent, i need a phone at ALL times!
on 15-05-2013 18:29
on 15-05-2013 18:31
Email here: complaintreviewservice@o2.com
on 15-05-2013 18:32
on 15-05-2013 18:32
@Anonymous wrote:
- sorry can you give us a website were we can complain on
Complain here if you like, but we can't help unless you give us more details of what the extra charges were for. As has been said, if you go over your allowances you will be charged - same for any network.
If you want to complain to O2 call 202 from your phone or go here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),CASE=13668
on 15-05-2013 19:34
on 15-05-2013 19:34
@Anonymous wrote:
- sorry can you give us a website were we can complain on
Little point complaining until you find out what the extra charges were for and whether they were correct or not.
on 15-05-2013 21:47
are you just looking to get out of a contract without paying. if you have completed your minimum term, you give 30 days notice then once you pay your final bill, you are free to go where ever you choose
on 16-05-2013 20:15
on 16-05-2013 21:04
Let us know how you get on
on 17-05-2013 06:44
on 17-05-2013 06:44
on 17-05-2013 07:25
I am considering leaving O2 at the end of my contract.
on 17-05-2013 09:06
on 17-05-2013 09:06