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Connection issues whilst in contract.

TonyB94
Level 1: Joiner
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on ‎04-10-2022 21:37

on ‎04-10-2022 21:37

I've been in contract with o2 from November on a 24month contract, where I work I get next to no mobile data connection throughout the village, then on the motorway journey home I lose phone signal if anybody rings me for most of the journey, is there anything I can do about this or is it a case of wait until my contract ends and move provider? I've put up with it for a while but with the cost of everything rising, paying nearly £65 a month to be able to use my phone at evenings unless I'm on WiFi is abit of a joke! 

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MI5
Level 94: Supreme
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on ‎04-10-2022 21:41

on ‎04-10-2022 21:41

@TonyB94 

If there's no signal there's nothing you can do to rectify it unfortunately.

Have you had your phone checked for faults or tried a new sim?

Do others on O2 have the same issues or just you?

Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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