Solved: Connection got barred, how do i un-barr it?

customerone · ‎02-08-2020

hi so someone phoned o2 and pretended to be me, they have barred my phone and theres nothing i can do to get it unbarred. i can NOT call from my phone to explain this mistake and its very difficult for me to use a landline. how do i fix this?

MI5 · ‎02-08-2020

@customerone

You can contact O2 via Skype.
Details on this help link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

jonsie · ‎02-08-2020

Do you have a recept for the phone @customerone

Where did you buy it?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎02-08-2020

@customerone

You can contact O2 via Skype.
Details on this help link Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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