cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

Connecting to network in France difficulties

DomWak1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am in France and my phone is refusing to connect to any network.  My colleagues can connect.  Orange F comes up as the provider - I know there is coverage.  My phone just says 'no service' and has done for 24 hours.

Message 1 of 6
4,092 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144141 Posts
  • 634 Topics
  • 27604 Solutions
Registered:

@DomWak1
Sounds like you have a roaming bar on your account.
Give customer services a shout to help http://www.o2.co.uk/contactus 

Also try rebooting, cleaning sim card and manually selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 6
4,088 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 144141 Posts
  • 634 Topics
  • 27604 Solutions
Registered:

@DomWak1
Sounds like you have a roaming bar on your account.
Give customer services a shout to help http://www.o2.co.uk/contactus 

Also try rebooting, cleaning sim card and manually selecting a different network.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
4,089 Views

madasaf1sh
Level 76: Forum Legend
  • 10140 Posts
  • 55 Topics
  • 2999 Solutions
Registered:
Try turning 4G Data off in the settings, and connecting via 3G
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 6
4,086 Views

DomWak1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for that.  The old tried and trusted method or rebooting!!!!!!  I should shoot myself for not trying that first.

Just brilliant!!!

Message 4 of 6
4,080 Views

MI5
Level 94: Supreme
  • 144141 Posts
  • 634 Topics
  • 27604 Solutions
Registered:
Lol, glad you're sorted ๐Ÿ˜†
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
4,074 Views

Cleoriff
Level 94: Supreme
  • 122795 Posts
  • 826 Topics
  • 7466 Solutions
Registered:

@DomWak1 wrote:

Thanks for that.  The old tried and trusted method or rebooting!!!!!!  I should shoot myself for not trying that first.

Just brilliant!!!


Yes it usually 'cures a multitude of sins' @DomWak1

The simple way is the best way joy

Veritas Numquam Perit

Girl in a jacket
Message 6 of 6
4,070 Views