Connecting smartphone to a printer

[SarahMcCormack]

I was connecting my phone to a Canon printer I had recently bought. I incorrectly did the step for connecting to a computer it said go to <Link Removed> which I did and when I entered the model of the printer it said fatal error C0000022 and to contact +442081231772. The guy I spoke to seemed very casual Nd said I had a virus/malware problem and for £99.99 they could clear it up for me but all my connected devices would start shutting down within the hour. He said it was the printer it was my Internet. I felt uncertain about it and said I would contact my Internet provider (which I can't get in contact with!) now I'm really worried! Does it sound like a scam or legitimate? Can anyone help?

[MI5 · Accepted solution]

@SarahMcCormack 

Sounds very dodgy.

Just reset your printer to factory settings and start again.

[Bambino]

@SarahMcCormack The link in your post doesn't even have Canon spelled correctly. Please delete the link so no one inadvertently clicks on it. In the upper right of your post go to Options, then the dropdown Edit Reply.

There are Canon print apps available. You should use one of those.