Solved: Confused help!

Anonymous · ‎31-10-2016

Hi there my phone contract date for renewal was 28th of Nov. What do I need to do? Phone is still working fine will it automatically just cut off or do I need to inform O2 I am not staying with them?

MI5 · ‎31-10-2016

It will continue as a rolling 30 day contract.
If you want to leave you need to call CS on 202 and let them know.
You will also need a PAC to port your number to another network.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎31-10-2016

It will continue as a rolling 30 day contract.
If you want to leave you need to call CS on 202 and let them know.
You will also need a PAC to port your number to another network.
http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Confused help!

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived