Confused.com

[Gemma89]

Took a new contract out last night, order has been sent for additional credit checks received all t/c etc,on the order confirmation it has given me my new mobile number and can pick up from 23/3 I'm really confused. I ordered an apple watch about 20 mins after and that has been accepted

[Cleoriff · Accepted solution]

Hi @Gemma89 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[Gemma89]

Hey,

I posted about an credit check referral the other day, still had no update. Been on my O2 tonight it now displays my new mobile number and says UK mail are deliverying  to click and collect store. Does it sound like iv been accepted? I know it might be a stupid question I just trying not to get my hopes up!

[Bambino]

@Gemma89 If you've been given a mobile number and your phone is on its way for you to collect in store, I'd venture a guess that you've been accepted.😉