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Confirmation email

bethanyrose
Level 1: Joiner
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I have ordered an iphone a few hours ago and recieved the contracts document email but i havent recieved the confirmation email. Is this due to me only just opening my account when getting the phone? I selected the click and collect option so does that mean ill have to wait a few days or will it send tomorrow when they see my order? O2 has taken the upfront payment already.

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MI5
Level 94: Supreme
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@bethanyrose 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

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