cancel
Showing results for 
Search instead for 
Did you mean: 

Complaint

Anonymous
Not applicable
I was late in paying my bill but it was paid in full. I have had my phone barred now 3 times this week as o2 did not recognise it had been paid!! As my mobile is my only phone, I have been stuck when it has been barred & I now want some compensation!
NOT HAPPY!!!
Message 1 of 27
8,791 Views
26 REPLIES 26

Bambino
Level 84: Resplendent
  • 22943 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@MI5 wrote:
Alright Dave slight_smile

Dave's not here, man....

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 21 of 27
3,337 Views

hdshrinkerea
  • 7 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Because Dave suits you better ?

Message 22 of 27
3,297 Views

Cleoriff
Level 94: Supreme
  • 122382 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Bambino wrote:

@MI5 wrote:
Alright Dave slight_smile

Dave's not here, man....


No...but he was ....last night LOL

Veritas Numquam Perit

Girl in a jacket
Message 23 of 27
3,290 Views

jonsie
Level 94: Supreme
  • 92929 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

anticpated
Level 30: Meditator
  • 3412 Posts
  • 164 Topics
  • 53 Solutions
Registered:

https://www.youtube.com/watch?v=Vkf4VQx2MHE

 

I can't believe I haven't seen this film.

 

Anyway...

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
Message 25 of 27
3,255 Views

Anonymous
Not applicable

 I totally agree. I only owe them just a little over £26.00.  I adjusted for it to come up at this upcoming payment date. Yet when I overpaid them- they were very polite. Now they have demanded payment with menaces. I am seriously thinking of taking them to Ofcom since  they have included the payment in next bill which will be paid out in full when they call for the payment. . I am going to trading standards as I have always paid my bill in full. 

 

I suggest you do the same...also go first through their complaints procedures. I am doing that now and if no satisfaction I am going to take it further, as I am very ill and do not need the stress. They are quick to grab if you overpay, but  if you owe them a farthing , they are out of order so close to the time they call for the money.

 

 

Message 26 of 27
3,219 Views

jonsie
Level 94: Supreme
  • 92929 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

They are very rigid about late payments, the very nature of their business. I wish you well with your complaint.

Message 27 of 27
3,218 Views