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Complaint

Anonymous
Not applicable
I was late in paying my bill but it was paid in full. I have had my phone barred now 3 times this week as o2 did not recognise it had been paid!! As my mobile is my only phone, I have been stuck when it has been barred & I now want some compensation!
NOT HAPPY!!!
Message 1 of 27
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26 REPLIES 26

Anonymous
Not applicable
Compensation for you paying your bill late which caused the bar ?

A direct debit set up would have stopped this from happening.

If you want send your complaint officially here http://www.o2.co.uk/how-to-complain/complain
Message 2 of 27
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jonsie
Level 94: Supreme
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Set up a direct debit to stop you having the problem again. I'm presuming O2 would wait until the funds have cleared before recognising the payment.

Message 3 of 27
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MI5
Level 94: Supreme
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Honestly don't think you have a leg to stand on regarding compo.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 27
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Arken
Level 2: Apprentice
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gotta be trolling...

Message 5 of 27
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Bambino
Level 86: Prestigious
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A bit puzzled to think how it got barred three times in one week? 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 27
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MI5
Level 94: Supreme
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I doubt we'll ever know.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 7 of 27
8,446 Views

Anonymous
Not applicable
I have a direct debit but had to pay out for an emergency & didn't get paid until the day after it was due!
Message 8 of 27
8,441 Views

hdshrinkerea
Level 1: Joiner
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Next you will be asking where your iphone 6 plus 128gb gold is..........even though you haven't ordered one Smiley LOL

Message 9 of 27
8,365 Views

Anonymous
Not applicable

@Anonymous wrote:
I have a direct debit but had to pay out for an emergency & didn't get paid until the day after it was due!

Then you made an informed decision and must accept what the reaction was to the action you took. 

Message 10 of 27
8,353 Views