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Peasandbarley · ‎26-09-2022

Hi, can anybody give me the quickest possible way to make a complaint that involves actually getting through to someone, all phone lines busy, ok I only held on for 30 minutes, chat lines not even let you chat as they are so busy, this might sound petty but getting emails that are quite threatening are not clever

MI5 · ‎26-09-2022

@Peasandbarley

Complaints link here https://www.o2.co.uk/how-to-complain

Using Resolver gets good results usually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-09-2022

@Peasandbarley

Complaints link here https://www.o2.co.uk/how-to-complain

Using Resolver gets good results usually.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Peasandbarley · ‎26-09-2022

Hi, many thanks for your prompt reply

MI5 · ‎26-09-2022

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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