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Level 1: Joiner
Posts: 1
Registered: ‎02-10-2014
Accepted Solution

Complaining about loss of all services 06 DEc 18

The hassle caused by the complete loss of both network and internet for the duration of the working day on the 06 Dec 18 in unquantifiable my question is what is O2 going to do to compensate loyal customers?

Anonymous
Posts: 0

Re: Complaining about loss of all services 06 DEc 18

@TimR Pay monthly customers get 2 days free airtime subscription in January 

Posts: 70,382
Topics: 674
Registered: ‎14-01-2013

Re: Complaining about loss of all services 06 DEc 18

Posts: 68,831
Topics: 545
Solutions: 3,380
Registered: ‎04-01-2009

Re: Complaining about loss of all services 06 DEc 18

Starting a new thread won't lead to more compensation (although you may get a reward)

Moderator
Posts: 51
Registered: ‎28-09-2018

Re: Complaining about loss of all services 06 DEc 18

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team.