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Compensation

Emski7
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Do we get compensation for the loss of usage today
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Cleoriff
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Anonymous
Not applicable

@Emski7 Probably not as they have stated that things are starting to return to normal & back up fully from tomorrow morning 

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darrengf
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@Emski7 I think at the moment you have to wait for o2 to fix the issue and then see what the outcome is.

 

You would really need to speak to o2 and they will look at it by case by case, like are you out of pocket, do you run the business from your phone etc.

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

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Cleoriff
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jonsie
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DanielPA
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Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team. 

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