Compensation?

[itani]

Ain't there going to be any for the downtime we suffered last week?

[Liquid]

You have no chance in a small claims my friend. Sorry to say it

[Anonymous]

That was pretty much o2's customer 'services' response - makes you feel like they really want your custom doesn't it!

[Liquid]

Makes a change CS speaking the truth haha.

But no i completely agree. It's a shambles at the moment:(

[Anonymous]

Yeah, like I said everyone expects the occasional technical hitch but the ignorant attitude to customers is mind blowing.

I will never use them again, nor will several people I know who all had the same problems. Replicate that across the country and hopefully they will lose a few million customers when contracts are due for renewal! I'm off back to vodafone, at least they kept my connection up without a single break for the 8 years I was with them!

[perksie]

Well seeing that O2 and Vodafone will be sharing the network across the UK, you still technically be in the same boat.

[Anonymous]

Vodafone network works though!

Theres always tmobile/orange if I get really desperate....

Or to rival o2, I can simply shout out of the window...

[MI5]

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@Anonymous wrote:

Or to rival o2, I can simply shout out of the window...

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That's what I do most of the time when using my Orange SIM

[Anonymous]

I was with tmobile/orange for a couple of years and had no problems - I certainly didn't feel like I needed to check I could dial out on my phone every few hours to see it it worked!

[Liquid]

I think you've become overly paranoid over this:(

You'll be much better off moving carrier for your own sanity:)

[jonsie]

The view from the voda window - the grass is greener?