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CS (call 4445) will transfer the balance from one sim to another (if they are both in your name) but the sim that has had the balance removed from will be terminated.
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Do you mean transferring your balance from both sims to just one?
If so you need to ring customer services on 4445
- 144308 Posts
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CS (call 4445) will transfer the balance from one sim to another (if they are both in your name) but the sim that has had the balance removed from will be terminated.
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They will do it but the sim will be deactivated so as long as you are happy with O2 reclaiming the number, give them a call.
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Which is exactly what happened to me when I was PAYG...2 phones 2 sims..one I never used...all I did was contact CS on 4445 (as I mentioned previously)...and got both balances onto my very first 'smartphone'...(which wasn't that smart as it turned out. The rest, as they say, is history) 
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@Anonymous wrote:Both cards are mine. After a phone talk, O2 reinstated the older sim and sent me a new one. (Lack of use on what was my spare mobile. There was a delay replacing the balance on the old one. After another talk, I got the erroneous impression that the balance was lost, so I put some ££ on the new sim. Then the old balance appeared on my MyO2 a/c...
I want to continue using the new sim, and don't mind having a new no. for what is almost a museum piece - a Philips TCD128.
Well at least it's sorted now...Keep hold of that 'museum piece'...it may be worth something one day...
You just made my day @Anonymous, I've not seen one of these in years 
