Combining accounts

Anonymous · ‎12-12-2016

Hi,

Has anybody else experienced this incredible frustrating service?

I have two accounts with o2 and thought it better to combine them.

I went through the o2 procedures and expected everything to be ok.

When I now log-in to the combined o2 account only one account shows and the account that I thought was brought in does not appear. Even worse when I go back to the account that was expected to be brought in it has disappeared!

Stewart

MI5 · ‎12-12-2016

How exactly did you combine them?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎19-12-2016

Hi @Anonymous are you still having trouble with this? If not can you provide us with a bit more detail.

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