Solved: Code for new sim?

Anonymous · ‎11-02-2013

I applied on the website to swap a big sim to the micro sim. Put in my number as requested and still awaiting for a code over one hour later. When O2 send me the code does it come to my email address or my new sim. My old sim does not work anymore since I informed O2.

MI5 · ‎11-02-2013

If your old sim isn't working you'll have to get onto CS or go in store to switch your details over.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Liquid · ‎11-02-2013

Normally the code is sent to your old sim to confirm you want to swap sims and its not someone mucking about.

Try restarting your new phone+sim see if its enabled yet.

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

MI5 · ‎11-02-2013

If your old sim isn't working you'll have to get onto CS or go in store to switch your details over.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Code for new sim?

Cancelling my contract

pac code needed

Return to store

O2 account

Billing