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Close my number

carjake3
Level 1: Joiner
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Hello, I requested to close my number at two months ago, and you said my service will cease when I pay my last bill (September). However, I saw that my last bill is October, not September in the ‘My O2’ page. Please fix that. Thanks
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Bambino
Level 73: Relic 
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Registered:

@carjake3 This is not O2. This is a customer community. Please take a look at this guide, and follow the procedure if you want to cancel your contract: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

I DO NOT WORK FOR O2



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Bambino
Level 73: Relic 
  • 18394 Posts
  • 880 Topics
  • 2146 Solutions
Registered:

@carjake3 This is not O2. This is a customer community. Please take a look at this guide, and follow the procedure if you want to cancel your contract: https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

I DO NOT WORK FOR O2



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Martin-O2
Community Manager
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@carjake3 have you made any progress in getting your account closure date updated or do you still need some assistance with this? 

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