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Claiming ear pods

Hannahu23
Level 1: Joiner
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I purchased my pay monthly phome last year, December, and I can claim free ear pods, but need proof of purchase, there is no email that has been sent me, also read it was on my O2 app, but can't find it there? Does anyone know where to find it?? 

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MI5
Level 94: Supreme
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@Hannahu23 

You can get it from your recent orders in your MyO2 or from your bill pages Guide: How do I get to the 'Download Bill' page? 

Also, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128296 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@Hannahu23 

You can get it from your recent orders in your MyO2 or from your bill pages Guide: How do I get to the 'Download Bill' page? 

Also, If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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