Claim insurance on Covid Lock down

[Mariancornatean]

How can I make new claim on my insurance if the line are closed?

[MI5]

@Mariancornatean 

They are open.

Keep trying Guide: Coronavirus Community Help and Support 

[O2James]

You normally have to ring O2 Customer services however your best bet would be to print out a claims form and email it across. form link is https://www.o2.co.uk/sites/default/files/2017-04/o2insurance_claimform.pdf

[Mariancornatean]

Every time when I call them, I tell to the robot "new claim" he tell me alright I will just put you through someone who can help, and after 2 seconds she come again an say try to keep the line just for urgent queries, have a nice day and he hang up.

[O2James]

You normally have to ring O2 Customer services however your best bet would be to print out a claims form and email it across. form link is https://www.o2.co.uk/sites/default/files/2017-04/o2insurance_claimform.pdf