Chosen wrong tariff package

[TT69PNE]

Hi

Can anyone help please? I've misread the information when choosing a new tariff and I've chosen the wrong one.  I can't find a way to speak to O2 to sort it out?

Any advice gratefully received.

Tracy

[jonsie]

Try any number here @TT69PNE 

Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

[MI5]

@TT69PNE 

Don't worry too much as you'll be able to change it in your MyO2 after the first month.

[TT69PNE]

Thank you.  I'll give it a go.

[TT69PNE]

I’ve realised the one I wanted was a 30 day one anyway and mentioned sending a new SIM through the post, so I’ll see how I get on data-wise with this one and try and change it in a month if it’s no good.

Thank you.

[MI5]

You're welcome