cancel
Showing results for 
Search instead for 
Did you mean: 

Childs bill

Purdy
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My 10 year olds bill went out today and it was £260 as apparently she has been buying stuff on a game which she is saying she hasnt I cant get through on the phone what am I supposed to do especially at a time like this I can't afford to be paying things like that. Will I get my money back
Message 1 of 12
2,361 Views
11 REPLIES 11

Purdy
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My daughter has a 0 spend cap all my phones do and my children are educated my other 3 have never done anything like this she either done it by accident or not done it
Message 11 of 12
288 Views

gmarkj
Level 66: Unequalled
  • 12070 Posts
  • 94 Topics
  • 1124 Solutions
Registered:
That's the point of the premium scams - you don't actually have to sign up to be signed up.
Worth checking the bill and what it says on there - if Google/Play store then you know, otherwise it might carry on @Purdy...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 12 of 12
281 Views