cancel
Showing results for 
Search instead for 
Did you mean: 

Check Direct Debit Billing Date

jdm_kent
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently changed tariff and called the support team to change the billing date for the direct debit to be the 1st of each month. I cannot see if this has or has not happened.

Message 1 of 2
150 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 77: Grand Master
  • 11627 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@jdm_kent 

 

It usually changes when your next bill is generated, you should be able to check in myo2 under Direct Debit. If you can’t see it after the next bill is generated then call the Payment Management Team on 0800 902 0217

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 2
144 Views
1 REPLY 1

madasaf1sh
Level 77: Grand Master
  • 11627 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@jdm_kent 

 

It usually changes when your next bill is generated, you should be able to check in myo2 under Direct Debit. If you can’t see it after the next bill is generated then call the Payment Management Team on 0800 902 0217

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
145 Views