Solved: Re: Charging for a missed called - Page 2

Anonymous · ‎29-12-2012

I called a number but hung up before it answered. I have been charged for an 8 minute call even though it showed up on my daughter's phone as a missed call 9 minutes after I tried to contact her. How is that possible? I'm new to O2 and therefore not tied in to a contract with them as I bought a Pay as you Go card to try out the service. I'm not impressed so far and I can't find a way to contact customer service without paying out even more money for a direct call.

jonsie · ‎30-12-2012

It's been a strange sort of day

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎30-12-2012

@perksie wrote:
Another strange one!

Christmas spirit

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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perksie · ‎30-12-2012

If O2 have got a charge showing then I'm afraid you made the call.

Phone mis-operation or something similar.

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