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Charging for Pay as you Go

Anonymous
Not applicable

has anybody been charged for using the internet without them being aware?

Message 1 of 16
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15 REPLIES 15

perksie
Level 69: Guiding Light
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It wasn't really their fault, you bought and used a phone without understanding how it worked, my advice above should solve it.

The phone is only doing what it's supposed to.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 11 of 16
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Anonymous
Not applicable

actually i asked them to assist me...they failed...but it dont really matter...their loss!

Message 12 of 16
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perksie
Level 69: Guiding Light
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Just make sure if you change networks that you get a good signal first.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 13 of 16
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jonsie
Level 94: Supreme
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@perksie wrote:

Just make sure if you change networks that you get a good signal first.



@perksie wrote:

Just make sure if you change networks that you get a good signal first.


and you know how to switch off mobile data. ...

Message 14 of 16
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Anonymous
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good point...and make sure their staff know what they are doing unlike O2's!!

Message 15 of 16
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perksie
Level 69: Guiding Light
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@Anonymous wrote:

good point...and make sure their staff know what they are doing unlike O2's!!


No it's you that has to turn off data, not O2. 

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 16 of 16
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