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Charges

Norris
Level 1: Joiner
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  I have been using an app called connect. This allows me to send messages to a group of people using my message   Allowance. I’ve used this for five years and suddenly have been charged 41p For each message in the group. Has 02 changed their charging without informing anyone

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MI5
Level 94: Supreme
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No changes that we’re aware of but over 480 characters will always convert to an MMS with O2
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...

Using WhatsApp might help save your costs?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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I would contact the app developers, and see if they have made any changes to the App. 


As it seems like they are sending messages as MMS using the app via the o2 network rather than via Data 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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