on 29-01-2018 15:19
on 29-01-2018 15:19
Solved! Go to Solution.
on 29-01-2018 15:26
@Anonymous wrote:
Dear sir/madam, Why am I getting charged for 08 calls made TO my phone? These have not been answered by me and they only last a couple of seconds. Are they some form of a scam? Can you block these? I can, but only after they have called. They seem to change the numbers every time. I have never rung any of these numbers and would appreciate it if this can be stopped. I know it is only 52p a time, but it is not the cost but the principle. Thank you Brenda
Hi @Anonymous
This isn't customer services, so we can't refund you.
Contact details are here http://www.o2.co.uk/contactus
but we can tell you that you don't get charged for incoming calls, so can you check your MyO2 for exactly what your charges are for please and we can maybe adise you further?
on 29-01-2018 15:26
@Anonymous wrote:
Dear sir/madam, Why am I getting charged for 08 calls made TO my phone? These have not been answered by me and they only last a couple of seconds. Are they some form of a scam? Can you block these? I can, but only after they have called. They seem to change the numbers every time. I have never rung any of these numbers and would appreciate it if this can be stopped. I know it is only 52p a time, but it is not the cost but the principle. Thank you Brenda
Hi @Anonymous
This isn't customer services, so we can't refund you.
Contact details are here http://www.o2.co.uk/contactus
but we can tell you that you don't get charged for incoming calls, so can you check your MyO2 for exactly what your charges are for please and we can maybe adise you further?
on 29-01-2018 16:31