Charges for using phone/data abroad

[Jay_Sue]

On a trip outside the EuroZone (Ukraine) recently I needed to use my phone. I'd previously added the O2 Travel bolt on a couple of years ago, when I ended up with a large bill after using my phone in the States. I assumed the £4.99 per day charge would cover this trip, but I've ended up with a charge of £45.33 for using the phone abroad.

Is this correct?

[Anonymous]

It’s £4.99 a day so depending on how many days you used the phone then the charge maybe correct. 

[jonsie]

Sorry but you aren't covered by O2 Travel whilst in Ukraine

[MI5]

Hi @Jay_Sue

Look in your MyO2 and see what the charges are for?

It will be explained in the bill breakdown http://www.o2.co.uk/myo2

[Cleoriff · Accepted solution]

Hi @Jay_Sue Charges for using phones in the Ukraine are here

http://international.o2.co.uk/internationaltariffs/travelling_abroad#

[Jay_Sue]

Ah, ok guys!

Thanks for the speedy replies.

Although it's saying that the charge would be capped at £40.00 per month whilst abroad. We were only in the Ukraine for 2 days tops.

Ah well, better pay it so we're not cut off! 

[MI5]

Data charges are capped at £40 but if you made calls or sent texts they would still be added to the bill.

[jonsie]

Well at £7.20/MB for data that's less than 6MB. 'course calls and texts are not included in the data cap. Criminal data charge in my humble opinion!