Charges for unanswered calls
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on 03-07-2024 07:12
Can you explain to me why I am being charged 2.00 GBP for every call I receive that I do not answer. I work in Jordan and am receiving calls from telemarketers that I am not answering but am being charged for. One of these calls was registered as lasting for 00:00:06 as it's duration.
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on 03-07-2024 07:51
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on 03-07-2024 07:51
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on 03-07-2024 08:05
I've worked in the middle east for almost ten years. Have had the same UK phone number and only these last two months have I started being charged like this.
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on 03-07-2024 08:06
As per @Bambino
Calls diverted back to voicemail are classed as an outgoing call whether a message is left or not.
It's been that way since the beginning of roaming and applies to all networks
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on 03-07-2024 08:09
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on 03-07-2024 08:09
@Glenn256 wrote:I've worked in the middle east for almost ten years. Have had the same UK phone number and only these last two months have I started being charged like this.
Something must have changed in the last 2 months then @Glenn256
Have you changed tariffs, phone or anything else that might be relevant?
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