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Charges for no service
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on ‎28-07-2019 23:17
Solved! Go to Solution.

Re: Charges for no service
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on ‎28-07-2019 23:20
We have no access to anyone's account here on the community so please call customer service to query the chargess @keithgriffiths
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on ‎28-07-2019 23:20
Re: Charges for no service
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on ‎28-07-2019 23:20
Your phone must be connecting to the network or else O2 wouldn't know you were abroad.
I'd give customer services a call to question the charges Guide: How to find help & contact O2
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)


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on ‎28-07-2019 23:22
If you cannot call then live chat is an option if you can't borrow a phone or use a landline.
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on ‎28-07-2019 23:23
@keithgriffiths You can contact customer service tomorrow on +44800 032 1402 using any phone or Skype. 8-8.30 am UK time is the best time to call to avoid a long wait on hold.
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on ‎28-07-2019 23:27
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on ‎28-07-2019 23:28
Re: Charges for no service
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on ‎28-07-2019 23:29
Re: Charges for no service
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on ‎28-07-2019 23:29
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)

