Re: Charges for messages

Sue · ‎06-08-2018

Why have I been charged for 14 messages when I still had data left?

pgn · ‎06-08-2018

What sort of messages? MMS msgs cost 55p each i think.

Links to O2 Social Media Team here

Anonymous · ‎06-08-2018

MMS messages cost 55p each & not all texts are free. Are you putting emojis in your texts as they will change to mms messages then

MI5 · ‎06-08-2018

@Sue please see help here https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎07-08-2018

Hi @Sue, and welcome to the forum

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