Solved: Charges for 0844 O2 related numbers

Anonymous · ‎21-11-2012

I got a text from O2 stating i need to phone 0844 809 0202 to pay a late payment.

I used my mobile to phone but mu husband tells me that would have cost a lot of dosh.

Is he correct? I am on pay monthly with 01,02 and 03 landlines and mobiles as free calls up to 300 mins

Anonymous · ‎22-11-2012

Don't quote me on this but I'm pretty sure I've dialled the 0844 number in the past when i've been abroad and not been charged for it, I have a feeling the 0844 number for customer service is free from a pay monthly phone.... I coudl be wrong though.

If in doubt call 202, free.

View solution in original post

perksie · ‎21-11-2012

If your phone is working ring 202 or 2797 which are free on Pay Monthly.

You can also do it online in MyO2.

The number you were given is 5 pence per minute from a landline.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎21-11-2012

Yes, you will be charged 35ppm for 0844 calls but as perksie says just dial 202 from your mobile, it's free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎21-11-2012

Not on the CS number 0844 809 0202, that's only 5 pence a minute from a landline.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

MI5 · ‎21-11-2012

It is, but not from your mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎21-11-2012

@MI5 wrote:
It is, but not from your mobile

This is a fact but you call 202 or 2797 from your mobile which are both free. :smileyhappy:

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎22-11-2012

I downloaded an app for my iPhone that looks to see if there is a magic number that will use your inclusive minutes instead.

There are a few different ones in iTunes to choose from.

MI5 · ‎22-11-2012

@perksie wrote:
@MI5 wrote:
It is, but not from your mobile
This is a fact but you call 202 or 2797 from your mobile which are both free. :smileyhappy:

Yes...... But..... The OP called from her mobile and asked what the cost would have been

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-11-2012

Don't quote me on this but I'm pretty sure I've dialled the 0844 number in the past when i've been abroad and not been charged for it, I have a feeling the 0844 number for customer service is free from a pay monthly phone.... I coudl be wrong though.

If in doubt call 202, free.

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