on 20-11-2012 11:44
on 20-11-2012 11:44
First of all I just want to say that I'm so sick of my o2 signal just cutting out. It happens at least once a week and it's really starting to wind me up.
Secondly I want to ask about allowances, my bill this month is ridiculous and while I accept that I went over my minutes allowance, I want to know why I wasn't informed that I was even close to it? When I'm about to reach my data allowance I get a text so why didn't I get one informing me I was about to run out of minutes, then I would have known to stop calling people but as I didn't realise I had reached my limit I kept calling people and now have to pay over double my normal bill and considering I'm a student and it's nearly Christmas an extra £20 is actually quite a lot.
Solved! Go to Solution.
on 20-11-2012 11:52
You can easily keep track of your allowance and O2 would assume that if you are responsible enough to take out a contract you would be able to manage your allowance responsibly.
Download the My O2 app and keep a regular check or send a free blank text anytime to 21202 for your remaining allowance. You can also check online. You shouldn't blame the network for your own short comings.
on 20-11-2012 11:52
You can easily keep track of your allowance and O2 would assume that if you are responsible enough to take out a contract you would be able to manage your allowance responsibly.
Download the My O2 app and keep a regular check or send a free blank text anytime to 21202 for your remaining allowance. You can also check online. You shouldn't blame the network for your own short comings.
on 20-11-2012 11:52
on 21-11-2012 16:14
on 21-11-2012 16:14