Solved: Charges abroad

Virgil · ‎12-04-2022

I was charged £49 for data I don’t think I used, trying to contact a person from o2. I’m in USA at present but normally U.K.

Bambino · ‎12-04-2022

@Virgil You can call customer service for free from your mobile on +44 7860 980 202

You can also download Skype: Guide: A Guide to Skype and call for free on +44 800 032 1402

You can see what your extra charges are for here: How do I get to the 'Download Bill' page? (o2.co.uk)

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on +44 800 081 0255

I DO NOT WORK FOR O2

View solution in original post

Bambino · ‎12-04-2022

@Virgil You can call customer service for free from your mobile on +44 7860 980 202

You can also download Skype: Guide: A Guide to Skype and call for free on +44 800 032 1402

You can see what your extra charges are for here: How do I get to the 'Download Bill' page? (o2.co.uk)

You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on +44 800 081 0255

I DO NOT WORK FOR O2

MI5 · ‎12-04-2022

@Virgil

It could be the daily O2 travel charge ?

Guide: Roaming MegaGuide

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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