Charges abroad without roaming or data on

[Paolo82]

Hey there,
You know how is possible that even if I had the phone with data and roaming completely switched off, I got some multiple mini charges for data?!?! Value is nothing but is not good that you can have charges even when completely disconnected 😕

[Bambino]

@Paolo82 This is a customer community, not O2. There is no way for anyone here to know if you had everything on your phone completely turned off.

[Cleoriff · Accepted solution]

@Paolo82

Did you send multiple texts or MMS?

https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

You can also see a breakdown of your charges in My O2

If you want to discuss it further then you should do this with customer services https://www.o2.co.uk/contactus

[Paolo82]

Yes on my O2 is where I saw the charges as data, few super little ones, talking about cents so no big deal... But looked strange with all off ( and yes it was all off otherwise charges would have been much much higher ), that is why I was wondering if happened to somebody else before...

[MI5]

I'm guessing you have an iPhone?

[Paolo82]

No actually Sony on Android 😕

[MI5]

Ah ok. Thought it might be iMessage registering.