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Charges abroad without roaming or data on

Paolo82
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Hey there,
You know how is possible that even if I had the phone with data and roaming completely switched off, I got some multiple mini charges for data?!?! Value is nothing but is not good that you can have charges even when completely disconnected 😕
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Cleoriff
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@Paolo82

Did you send multiple texts or MMS?

https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

You can also see a breakdown of your charges in My O2

If you want to discuss it further then you should do this with customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

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Bambino
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@Paolo82 This is a customer community, not O2. There is no way for anyone here to know if you had everything on your phone completely turned off.

I DO NOT WORK FOR O2



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Cleoriff
Level 94: Supreme
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@Paolo82

Did you send multiple texts or MMS?

https://community.o2.co.uk/t5/How-to-Guides/Accidental-MMS-Sending-and-How-to-Avoid-it/ba-p/1014132

You can also see a breakdown of your charges in My O2

If you want to discuss it further then you should do this with customer services https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 3 of 7
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Paolo82
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Yes on my O2 is where I saw the charges as data, few super little ones, talking about cents so no big deal... But looked strange with all off ( and yes it was all off otherwise charges would have been much much higher ), that is why I was wondering if happened to somebody else before...
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MI5
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I'm guessing you have an iPhone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Paolo82
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No actually Sony on Android 😕
Message 6 of 7
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MI5
Level 94: Supreme
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Ah ok. Thought it might be iMessage registering.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 7
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